Following on from our update a couple of days ago regarding the issue that some of you are having in bookig tickets for Auto Assembly 2015, our tech guru Steve Mapes has been delving deep into our booking system to try to identify exactly what has been causing the problem for many of you as you have been trying to secure your place for our last ever event.
While we have traced the problem back to PayPal themselves and we still don’t have an immediate solution, we do have a short-term workaround for those of you experiencing problems with booking. When attempting to buy tickets, if you are unable to and are presented with an error screen by PayPal, exit the booking process and then visit the PayPal website directly and sign in to your PayPal account. Once you have done this, open a new tab in your browser and visit the Auto Assembly 2015 Ticket Bookings Page and proceed to order your tickets as normal.
At this stage, you should find that your order will be placed and processed normally. It appears that there is an issue from PayPal’s side of things in processing orders from anonymous customers at the moment. We are contacting PayPal to try to resolve this right now and we’ll bring you updates as we get them. It doesn’t appear to be a browser-specific issue either for the problem or for the solution as we have tested it with a range of configurations.
Hopefully we’ll have everything back to normal in a few days.